Return Policy

At Radi Farms, we are committed to delivering fresh, high-quality products. However, if you receive a defective item, we’re here to assist you!

Eligibility for Returns

• Returns are only accepted for defective products.
• The defect must be reported within 24 hours of receiving the order.
• The item must be unused, in its original packaging, and include all accessories (if applicable).

How to Initiate a Return

1. Contact Us: Reach out via WhatsApp +201152524545 or email support@radifarms.com within 24 hours of receiving your order.
2. Provide Proof: Send clear photos or videos showing the defect.
3. Approval & Return Process:
   • If approved, we will provide return instructions.
   • The item must be shipped back within 24 hours of approval.
   • Upon inspection, a replacement or store credit will be issued.

Non-Returnable Items

• Products reported after 24 hours of delivery.
• Items damaged due to misuse, improper storage, or handling.
• Non-defective products (all sales are final unless defective).

Refunds & Replacements

• Eligible returns will receive a replacement or store credit.
• Refunds (if applicable) will be processed within 5 business days.

For any questions or concerns, feel free to contact us at support@radifarms.com.

Thank you for choosing Radi Farms! 🌿