Communication Consent

I agree to receive order updates and support messages on WhatsApp, email, or phone regarding my purchase from Radi Farms.

Return Policy

At Radi Farms, we are committed to delivering fresh, high-quality products. However, if you receive a defective item, we’re here to assist you!

Eligibility for Returns

  • Returns are accepted for both defective and non-defective products.
  • The request must be reported within 1 day of receiving the order.
  • The item must be unused, in its original packaging, and include all accessories (if applicable).

How to Initiate a Return

  1. Contact Us: Reach out via WhatsApp +201152524545 or email support@radifarms.com within 1 day of receiving your order.
  2. Provide Proof: Send clear photos or videos showing the product in its package.
  3. Approval & Return Process:
    • If approved, we will provide return instructions.
    • The item must be shipped back within 1 day of approval.
    • Upon inspection, a replacement or store credit will be issued or exchange.

Non-Returnable Items

  • Products reported after 1 day of delivery.
  • Items damaged due to misuse, improper storage, or handling.

Refunds & Replacements

  • Eligible returns will receive a replacement or store credit.
  • Refunds (if applicable) will be processed within 7 business days.

For any questions or concerns, feel free to contact us at cs@radifarms.com.

Thank you for choosing Radi Farms! 🌿